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Frequently Asked Questions

 

Who are you?

We are Boat Locker, established in 1957 we have been serving sailors ever since. Learn more.

Where are you located?

We are located at 706 Howard Avenue, in Bridgeport CT 06605

How do I get to you?

Check out our directions page

How do I contact you?

We can be contacted at 203-259-7808 or at info@boatlocker.com

Is my financial information safe?

Yes, we use Comodo encryption. Look for the green address bar when checking out.

Can I special order an item?

Yes, if you cannot find what you are looking for we would be more than happy to special order anything from our vendors. Give us a call at 203.259.7808 or send us an email to info@boatlocker.com

Do you drop-ship?

Yes, we can drop ship from a variety of our vendors. Please contact us for more information on our drop ship program.

How do I track my order?

You can find all recently placed orders with tracking numbers on your accounts page.

When will you ship my order?

Orders placed before 3PM EST ship same day. Orders received after 3PM on Friday are shipped the following Monday.

From where do you ship?

All orders are shipped from our retail locations at 706 Howard Ave, Bridgeport, CT 06605

How do you ship?

We use USPS and UPS depending on the size of your order and where it is going. For more on our shipping policy look here.

I want to order a boat or kayak. How does shipping work?

This is dependent on location, we may personally deliver your over sized item or ship it. For more on our shipping policy look here.

Can I return or exchange an item

Yes, within 30 days with receipt you can return or exchange your item. See more on our return and exchange policy here here.